A 'virtual bank' is a
bank with a very small or nonexistent
branch network. It offers its financial services by:
★
Telephone banking
★
Online banking
★
Automated teller machines (often through
interbank network alliances)
★
Mail banking
★
Mobile banking
By eliminating the costs associated with
retail banking, particularly bank branches, virtual banks may offer higher
interest rates and lower service charges on their
savings accounts than their competitors.
History
Traditional banking was impacted greatly by the commercialization of the
Internet in the early 1990s. As the Internet became more generally accessible, traditional banks began to realize its potential to deliver services to their customers while reducing long-term operational costs. Upon realizing this, traditional banks began to offer limited services online.
The initial success of internet banking services provided by traditional banks lead to the development of internet-only banks or "virtual banks". These banks were designed without a traditional banking infrastructure, a cost-saving feature that allowed many of them to offer
savings accounts with higher interest rates and
loans with lower interest rates than most traditional banks.
The world's first fully-functional virtual bank was the
Security First Network Bank (SFNB) which began operations on
October 18,
1995. Based at Atlanta, Georgia, USA, it was the first virtual bank to be insured by the
Federal Deposit Insurance Corporation (FDIC). After three years of operation, it was acquired by the
Royal Bank of Canada (RBC). Though SFNB did not make much profit in the initial years, it demonstrated that the concept of virtual banking could work.
Europe's first full-service virtual bank was "First-e" launched by
Enba, a
Dublin-based company under the banking license of
Banque d'Escompte,
France. First launched in the
UK in late September 1999, it garnered appreciable attention, resulting in more such ventures all over Europe. After about two years of operations, it shut down its operations during the
dot-com bubble bust. Though
Egg Bank, launched earlier in October 1998 by
Prudential plc, was touted to be a virtual bank, it was not a full-service virtual bank initially.
Asia's first virtual bank was
finatiQ – a division of the
Bank of Singapore. It opened on
April 3,
2000 (though the public launch was on
April 18,
2000), heralding the arrival of virtual banking in Asia.
List of virtual banks
★ AmTrust Direct, a division of
Ohio Savings Bank (
United States)
★
AXA Banque (
France)
★ Bank of Internet (United States)
★
Citi Direct, a division of Citibank (United States)
★
Citizens Bank of Canada (
Canada)
★
Emigrant Direct, a division of Emigrant Bank (United States)
★
E
★ Trade Bank, A division of E
★ Trade Financial (United States)
★
EverBank Direct (United States)
★ FNBO Direct, a division of
First National of Nebraska (United States)
★
HSBC Direct, a division of HSBC Bank USA (United States)
★
ING Direct, part of
ING Group (worldwide)
★ Inteligo, a division of
PKO BP S.A. (
Poland)
★
Manulife Bank of Canada (Canada)
★
mBank, a division of BRE Bank SA (Poland)
★
mbanx, a division of
Bank of Montreal; now defunct (Canada)
★
Openbank (
Spain)
★
President's Choice Financial (Canada)
★
Rabobank (
Belgium,
The Netherlands)
★
Skandiabanken (
Norway,
Sweden,
Denmark)
★
Smile (
The Co-Operative Bank, UK)
★
USAA (United States)
★ UnivestDirect, a part of Univest Corporation of PA (United States)
★ VirtualBank (United States)
★
★ WTDirect (United States)
See also
★
Online Savings Account