'Jack in the Box' () is an
American fast-food restaurant founded in
1951. In total, the chain has 2,100 locations in 17
U.S. states, mostly in the western half of the country. Most of the outlets are in
California (900), followed by
Texas (560),
Arizona (165), and
Washington (132)
[1]. The company also operates the
Qdoba Mexican Grill chain and the
Quick Stuff convenience store chain.
Some of its food items include the Big
Cheeseburger, Potato Wedges, and Ultimate
Cheeseburger. The company also offers ethnic cuisine -such as egg rolls and tacos, along with breakfast
burritos. New items come in on a rotation every three years, including the Philly
Cheesesteak and the deli style pannidos. In locations in
Hawaii, local
delicacies are a regular part of the menu. They include the
Paniolo Breakfast (
Portuguese sausage,
eggs, and rice platter),
teriyaki chicken and rice bowl (now discontinued). In the
Southeastern United States, the company offers
biscuits and
sweet tea. Recently, Jack in the Box also introduced its own
Ciabatta Burger, which is currently offered in a variety of styles. Its more recent foray in to the deli market was the less-popular Ultimate Club Sandwich which was initially removed in
Arizona due to poor sales and has since been phased out at all locations.
Many Jack in the Box locations are freestanding, while others may be attached to some
gas station service centers or at malls and shopping centers. All Jack in the Box locations serve the entire menu, including breakfast, during all operational hours, and many Jack in the Box locations are open 24 hours a day, 365 days a year.
In early 2004, Jack in the Box Inc. introduced its new "
fast casual" restaurant,
JBX Grill. By 2006, however, Jack in the Box canceled the JBX Grill idea, reverting all JBX Grills back into original Jack in the Box stores. This was due to poor sales, and it allowed them to focus on core expansion.
In May 2006, the CEO Jack character launched his own
MySpace, complete with a fictional biography.
In 2006, Jack in the Box Inc. announced plans for nationwide expansion by 2010.
Advertising campaigns
In the 1970s, Jack in the Box commercials involved a small 3 1/2-year-old joyous boy named
Rodney Allen Rippy. He usually sang, "Make life a little easier..."
The
restaurant gained in popularity after a highly successful marketing campaign that featured the fictitious Jack in the Box
CEO "
Jack" character, who has a
ping pong ball-like
head and is dressed in a business suit. Its
commercials tend to be lightly
humorous and often involves Jack making business decisions about the restaurant chain's food products. In addition, many of its commercials have advertised free car antenna balls with every meal, thus increasing brand awareness. Hence, these Jack in the Box antenna balls can be seen on many cars in areas of the country served by Jack in the Box restaurants. They are also considered collector's items.

Popular Jack antenna ball
Originally, Jack was a clown-like character, but he was blown up in a
1980 commercial to give the chain a more mature appeal and look. Then-owner
Ralston Purina tried further to mature the restaurant's image, renaming it "'Monterey Jack's'" back in
1985, a disastrous move that lasted a short time and the Jack in the Box name was restored in
1986. He returned ("thanks to the miracle of
plastic surgery," according to Jack) in his more serious, modern form in
1995. At the end of his first commercial back, he "blew up" the Board of Directors as retribution. In
1999, 'Foodmaker Inc.', the corporate name of Jack in the Box, was renamed to fit its core brand.
During the height of the now-defunct
XFL, one of the continuing ad series involved a fictitious professional
American football team owned by Jack. The team, called the Carnivores, played against teams such as the Tofu Eaters and the Vegans.
Another ad circa
2000 involved a man washed up on a remote island with only a Jack in the Box antenna ball as company. The ad effectively mocked both the movie ''
Cast Away'' and the TV show ''
Survivor''. An aspiring director claiming the agency had appropriated his idea for the ad had his lawsuit against the ad agency thrown out; in fact, his sample ad had appropriated the campaign's already existing character, logo, and ending images (the dropping of paper bags) without permission.
The
Meaty Cheesy Boys, a mock
boy band, were created during an ad campaign featuring an out-of-control advertising executive previously fired by Jack. The same ad exec featured in a spot where a medical doctor made exaggerated claims of the benefits of fast food -- that it would cure baldness, help trim extra pounds, and remove wrinkles. Jack asks the ad exec incredulously, "Where did you find this guy?" The ad exec responds proudly, "Tobacco company."
In April 2006, Jack in the Box launched an ad campaign called
Bread is Back, taking a stab at the
low carbohydrate diets of recent years. Also, the commercials aired in states far away from a Jack in the Box location.
Because of its extensive dollar menu and late night hours, Jack in the Box is considered in some circles to be a restaurant frequented by
marijuana smokers or "
stoners". In 2006, Jack in the Box took use of this perception creating a commercial featuring a typical stoner who is indecisive about ordering. When faced with a decision, the Jack in the Box figurine in his car tells him to "stick to the classics" and order 30 tacos implying that he has the "
munchies".
[2] This ad later stirred up controversy among a San Diego teen group who claimed that the ad was irresponsible showing a teenager who was under the influence of drugs. To protest, they presented the company with 2000 postcards protesting the ad, despite the fact that it had not aired since the beginning of the previous month.
A subsequent ad touting the chain's milk shakes aired circa 2003 and was shot in the stilted style of a 1970s-era anti-drug spot, urging kids to "say no to fake shakes" and featured "Larry The Crime Donkey," a parody of
McGruff the Crime Dog.
In
2007, Jack in the Box began a commercial campaign for their new 100%
sirloin beef hamburgers, implying that they were of higher quality than the
Angus beef used by
Carl's Jr.,
Hardee's,
Wendy's, and
Burger King. That May,
CKE Restaurants, Inc., the parent company of Carl's Jr. and Hardee's, filed a lawsuit against Jack in the Box, Inc. CKE claimed, among other things, that the commercials tried to give the impression that Carl's Jr./Hardee's Angus beef hamburgers contained cow
anuses by having an actor swirl his finger in the air in a circle while saying "Angus" in one commercial and having other people in the second commercial laugh when the word "Angus" was mentioned. They also attacked Jack in the Box's claim that sirloin, a cut found on all cattle, was of higher quality than Angus beef, which is a breed of cattle.
Food safety
In
1993, Jack in the Box suffered a major crisis involving ''
E. coli'' bacteria. Some people died and others became sick after eating undercooked patties contaminated with the bacteria at locations in the
Seattle area and other parts of the
Pacific Northwest. The chain was faced with several lawsuits, each of which was quickly settled. Due to the backlash reaction to the crisis, Jack in the Box closed every single location in Colorado by May 1996. It appears however, Jack In The Box is returning to Colorado after more than a 10 year hiatus as a new restuarant is scheduled to open in Golden, CO by the end of summer 2007. A food-safety initiative was put into place, including a new mandate that Jack in the Box hamburgers be cooked well-done instead of rare, as was previously done.
This incident was covered in ''
Fast Food Nation''.
Trivia
A fictional Jack in the Box employee, named Lucille, gives the main character Joe, of the Frank Zappa album
Joe's Garage, an "unpronounceable" sexually transmitted disease.
The familiar drive-thru clown head appears in the films ''
Scavenger Hunt'' (1979) and ''
My Fellow Americans'' (1996).
A "Septo" is the colloquial term for a big cheeseburger with six additional hamburger patties, for a total of seven patties. This burger is also known in some circles as the "half-cow" or the "last supper".
Jack in the Box signs are seen in the movie
Total Recall, on the planet Mars.
In the movie ''
Menace II Society'', when Caine and Harold say they're going to Jack in the Box, O-Dog says derisively, "Y'all goin' To 'Jack in the Crack,' man."
Jack in the Box also is in an episode of ''
Curb Your Enthusiasm''; star and co-creator
Larry David describes the Jumbo Jack to
Richard Lewis as "great."
In a commercial, Jack is interviewing someone named Wendy. Then, mocking the "
Where's the Beef?" catchphrase, he says, "Where's the Drive-Thru?"
An episode of
The Fairly Oddparents parodied a Jack in the Box drive-thru order as Voice in the Box (Respresenting
Vicky's voicebox.).
A clip on
eBaum's World (which was likely taken from another source) spoofed a Jack in the Box drive-thru called "'Fry Day (out) Version 1.0'" Jack's voice sounded a lot like
Jack Nicholson and 2 people (a dog and a blacksheep) wanted to order fries, but Jack said "There ain't no freakin french fries". Another version is called "'Fry Day (out) Version 1.2'".
During the late 1990s, the editors of PC Gamer magazine would often espouse the greatness of Jack's Ultimate Bacon Cheeseburger. This stopped around the same time as the decline of the Bucket Week ritual, which entailed eating nothing but buckets of KFC chicken for an entire week.