
Highways Agency logo
The 'Highways Agency' is an
executive agency, part of the
Department for Transport in the
United Kingdom. The agency has responsibility for maintaining and improving the 7754
km (4818
miles) of
motorways and
trunk roads (main long-distance roads) in
England. The agency was created by
John Major's government in
1994. The current Chief Executive is Archie Robertson, formerly Chief Executive of the
Environment Agency.
Non-trunk 'A' roads, 'B' roads and minor roads are maintained by
local authorities and not the Highways Agency. Trunk roads in
Scotland and
Wales are the responsibility of the
Scottish Executive and the
Welsh Assembly respectively.
Northern Ireland's roads are the responsibility of an executive agency within the
Department for Regional Development called the ''Roads Service''.
The Highways Agency network is split into 14 operational areas
[1], which are managed and maintained by agents, often a joint venture between a
civil engineering consultancy and
contractor. In addition, there are some sections of road that are managed by
DBFO contracts separate from the area teams, such as the
A30 east of Exeter and the
M40. This gives a total of 34 operational areas.
In Spring 2004,
Highways Agency Traffic Officers began working alongside police on motorways in the West Midlands. Traffic Officers now patrol all motorways and some A roads within England, with high visibility patrols. They are supported by Incident Support Units.

A typical Highways Agency Traffic Officer vehicle
Traffic Officers' duties include the following:
★ attending motor vehicle accidents
★ removing damaged and abandoned vehicles
★ clearing debris on carriageways
★ undertaking high visibility patrols
★ providing mobile/temporary road closures
★ supporting police in their duties
★ supporting ISU units in incidents on the network
Traffic Officers are supported by seven Regional Control Centres across England, some of which are jointly staffed by the police and the Highways Agency. The control centres answer the orange emergency roadside telephones on the motorway and trunk road network, allocate Traffic Officers to incidents, manage and monitor traffic and control the electronic signs on the roads.
The Highways Agency is also responsible for the
National Traffic Control Centre, which is the information hub of the English motorway network.
The £160m centre is based at Quinton near
Birmingham and is responsible for providing accurate, real-time information to the driving public. It collects information from electronic loops under the road and motorway CCTV cameras as well as from its 250 operational partners including the police and local authorities.
It then disseminates this information to the public using variable message signs and the
Traffic England website and telephone helpline as well as distributing information to the national, regional and local media. Together with its partners it is also launching a digital radio station,
Traffic Radio, which will be available via DAB and the internet.
External links
★ http://www.highways.gov.uk/
★ http://www.trafficradio.org.uk