
A Harvey's restaurant in
Ottawa. Note the old-style "Harvey's" sign on the building itself.
'Harvey's' is a
fast food restaurant chain that operates in
Canada, with locations concentrated in
southern and
eastern Ontario, southern
Quebec, the
Maritimes, and urban
Alberta. It serves
hamburgers,
hot dogs,
french fries,
onion rings, and other traditional fast food fare. The chain is owned by
Cara Operations.
Products
Harvey's is known for its fresh-
grilled burgers, allowing customers the choice of eleven different toppings, including
lettuce,
pickles,
tomatoes,
onions,
hot peppers, and a wide selection of
condiments ranging from
ketchup and
mayonnaise to
Buffalo sauce. Unique here is that cooked burgers are placed in view of the customer, behind a glass counter, while an employee garnishes the burger as per the customer's choice before wrapping it in wax paper and serving it to them. This fresh topping of burgers allows for a very fresh taste, but can create bottlenecks and delays during busy periods. In this sense, Harvey's is closer to the model used by
submarine sandwich chains like
Subway, as opposed to other burger chains which use a set list of toppings for each burger, removing toppings only at the customer's specific request.
Harvey's also offers
hot dogs,
veggie burgers, and grilled chicken burgers, which can also be topped as desired by the customer, as well as chicken strips and garden and chicken salads. Also, Harvey's is one of the few chain fast food restaurants to offer
poutine on its menu nationally.
One of Harvey's most famous promotional menu items was 'Frings', a specially designed french fry box that's half-full of
french fries and half-full of
onion rings.
In August and September 2006, menu selections were cut significantly, resulting in the withdrawal of such items as
Angus burger and other specialty burgers, a short-lived line of deli sandwiches, milkshakes, caesar salad, and the chain's "value" burgers. The hamburger menu now shows six basic varieties: hamburger, cheeseburger, bacon cheeseburger, and double-patty versions of each. As of March 2007, the popular Angus burger has been brought back permanently, while an improved milkshake recipe was rolled out beginning in late April. Basic grilled chicken and veggie burgers also remain. In all cases, the choice of toppings is unchanged; with the addition of Spicy Buffalo sauce.
At a small number of locations, breakfast is also served, only for the traditional morning period. The breakfast menu includes real fried eggs with bacon/sausage and toast, and other familiar fast-food breakfast items. Harvey's is unusual in offering fried eggs with yolks, as other chains, like
McDonald's, only offer poached eggs (in sandwiches) or scrambled eggs, eliminating the ability for the customer to puncture the egg yolk for dunking.
Some Harvey's locations are located adjacent to fellow Cara chain
Swiss Chalet, or serve selected Swiss Chalet products, although the number of locations in the latter category is now small. In the early 1990s, Harvey's also featured items from
Church's Chicken, an American chain, on its menu at selected locations, although that co-venture has since been disbanded. There are also a few
Home Depot Harvey's stores that are co-located with the affiliated
Second Cup coffee chain.
A long-time purveyor of
Coca-Cola products, as are most hamburger chains in Canada, Harvey's switched to
Pepsi products in summer 2005. In early spring 2006, Harvey's eliminated Diet 7-up and Mountain Dew products from all of its locations as part of its simplified menu.

A Modern Harvey's restaurant in
Sarnia, Ontario. This location was completed June, 2006 and features free wi-fi, drive-thru, wheelchair access, and self-serve pop machines.
Organization
Harvey's has sales of $269 million, 286 restaurants, almost 7,000
employees, and 50 million guests annually. Many, but not all, Canadian
Home Depot locations feature Harvey's restaurants. In fact, the chain's only locations in
British Columbia and
Manitoba are inside Home Depot stores or local
airports, specifically those in
Vancouver and
Winnipeg.
The chain's remaining locations in
Saskatchewan, all in Home Depots, closed in 2006. Before the opening of the Home Depot locations, Harvey's was operated as a free-standing restaurant in
Saskatoon and
Regina before closing in 1990. Harvey's also currently lacks a presence in
Newfoundland and Labrador, where the only two locations closed no later than the mid-1990s.
History
Harvey's was founded by
Rick Mauran in
1959 with its first location on
Yonge Street in
Richmond Hill, Ontario. In the next few years it began franchising restaurants throughout southern Ontario, later expanding throughout Canada. The first franchised location was at 238
Bloor Street West in Toronto, which remained there until early 2006, when a new condo project, One Bedford, needed its site. Harvey's introduced an interesting concept, in which customers could customize their burgers with a wide array of toppings, organized much like a salad bar. In the early days Harvey's had a wider selection of toppings than it does now.
Many names were considered by Anselmo who was looking for a simple name. "Humphrey's" was one contender. While reading the ''
Toronto Telegram'' on July 11, 1959 under the heading "Bargains at 2300 Danforth" Mauran found the name "Harvey's" - an auto dealer near Danforth and Woodbine, in East Toronto. The current best selling restaurant is located in Port Colborne, Ontario.
Marketing
Advertising slogans
English
★
1970s: "Harvey's Makes A Hamburger a Beautiful Thing"
★
1980s: "Harvey's Makes Your Hamburger a Beautiful Thing"
★ early
1990s: "Harvey's: Beautiful Choice"
★
1992? to
1993 "We Make You Spoiled With Charbroiled"
★
1994 to
1995 "When you want what you want, you want Harvey's"
★ early
2000s: "Harvey's Makes Your Hamburger a Beautiful Thing" and "Real, Big, Taste."
★
2003 to 2006: "Long Live The Grill", "Noooo Problem" and "Meat. Fire. Good."
★
2006 to present: "Harvey's makes your hamburger a beautiful thing" (or simply "It's a beautiful thing") and "At Harvey's there's a burger with your name on it."
French
★
2006 to present: "T'as du goût.
Logos
External link
★
Official website