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In the public administration debate about new public management or NPM, the concept of 'digital era governance' (or 'DEG') is claimed by Patrick Dunleavy, Helen Margetts and their co-authors as replacing NPM since around 2000-05. DEG has three key elements - reintegration (bringing issues back into government control, like US airport security after 9/11); needs-based holism (reorganizing government around distinct client groups); and digitalization (fully exploiting the potential of digital storage and Internet communications to transform governance).

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References

Patrick Dunleavy, Helen Margetts et al, Digital Era Governance: IT Corporations, the State and E-Government (Oxford: Oxford University Press, 2006).