
DHL Boat in Venice.

DHL boat in Amsterdam, carrying DHL bicycles aboard.

DHL advertising in Tren de la Costa tramway, Buenos Aires.

DHL Balloon in Singapore run by DUCKtours tour organiser.
'DHL' (originally standing for 'Dalsey', 'Hillblom' and 'Lynn') is a
Deutsche Post company that provides international
shipping of documents and freight as well as contract
logistics. The company was founded in
1969 by
Adrian Dalsey,
Larry Hillblom, and
Robert Lynn.
The trio initially provided a
courier service between the
mainland U.S. and
Hawaii and expanded the business from there. In
1998, Deutsche Post began to acquire
shares in DHL, finally reached majority
ownership in
2001, and completed the purchase in
2002. In the
UK, Deutsche Post also acquired
Securicor Omega.
Overview
DHL's global headquarters are located in
Bonn,
Germany and
London,
UK (
Exel plc). Headquarters for the
Americas are located in
Plantation,
Florida,
USA while its Asia Pacific headquarters are located in
Singapore.
DHL owns its own
cargo airlines,
European Air Transport, based in Brussels, and
DHL Air, based in the UK. EAT currently operates out of
Brussels Airport in
Belgium with a fleet of Boeing 757SF freighters and a fleet of Airbus A300 B4 freighters, but is in the process of transferring the bulk of its European air operations to
Leipzig, Germany. DHL Air Ltd operates out of East Midlands Airport with a fleet of 22 Boeing 757SF freighter aircraft.
Major competitors include
FedEx,
UPS,
TNT, and national post carriers such as
United States Postal Service and
Royal Mail. However, DHL has a minor partnership with the USPS, which allows DHL to deliver small packages to the recipient through the USPS network. This service, called DHL@Home, saves DHL from making expensive trips to residential areas to deliver a single package.
DHL is well known for the ability to offer freight and package shipping service worldwide, to areas such as
Iraq and
Burma. As it is German owned, DHL is not affected by the U.S.
embargoes and will ship to
Cuba[1] or
North Korea.
[2]
DHL may require the recipient to pay any customs charges into DHL's bank account and proof of payment provided, before package delivery can be completed. In such cases the recipient cannot opt to pay the charges on delivery to their door.
[3] This appears somewhat contrary to DHL's worldwide promise of fast door to door service.
[4][5]
In
Major League Baseball sponsorship, it is the "Official logistics provider of Major League Baseball" and sponsors the
Hometown Heroes.
DHL is organized in three divisions:
★ DHL Express
★ DHL Global Mail
★ DHL Logistics, which is in turn further sub-divided into:
★
★ DHL Global Forwarding (DGF)
★
★ DHL Exel Supply Chain
★
★ DHL Freight
History
DHL began as a courier service between
San Francisco and
Honolulu in 1969. In the next few years, they expanded to the Pacific Rim, and
soon to Europe. All US domestic flights were handled by DHL Airways, Inc. which in 2003 was renamed ASTAR Air Cargo. DHL's first airline still remains with over 550 pilots in service to this day.
[6]
★ 1999: DHL purchased the
Dutch shipping company 'Van Gend & Loos EuroExpress' and merged it with its existing operations in the
Netherlands.
★ 2001:
Deutsche Post World Net acquired a majority (51%) of DHL's shares, and the remaining 49% in 2002. The new DHL was launched by merging the old DHL,
Danzas and Securicor Omega
Euro Express.
★ 2002:
Bashkirian Airlines Flight 2937, a
Tupolev Tu-154 passenger jet, collided with a DHL
Boeing 757 at 35,000 ft over
Überlingen, Germany, due to a miscommunication between the pilots of Flight 2937 and
Swiss air traffic control. The 69 people aboard the Tupolev (consisting mainly of Russian schoolchildren) and the two pilots of the
Boeing were killed.
★ August 2003: Deutsche Post acquires
Airborne Express, and begins to integrate it into DHL.
★
November 22 2003:
DHL shootdown incident in Baghdad: Iraqi insurgents fired an
SA-7 "Grail" surface-to-air missile at an
European Air Transport Airbus A300 operating on behalf of DHL. The aircraft had taken off from
Baghdad airport. The missile struck the left wing, disabling all three
hydraulic systems and setting the wing on fire. The plane began a dangerous
phugoid (vertical oscillation) but the crew managed to land safely at the airport despite only being able to control the plane by adjusting the engine thrust. No other crew had ever been able to achieve a landing in this fashion, though the crew of
United Airlines Flight 232 was able to also navigate their
DC-10-10 after a similar triple hydraulic failure.
[7]
★ September 2004: a planned expansion by DHL at
Brussels International Airport created a political crisis in
Belgium.
★
October 21 2004: DHL announced that it would move its European hub from Brussels to
Leipzig, Germany (
Vatry,
France was considered and rejected). DHL's
unions call a strike in response, paralyzing work for a day.
★ September 2005: Deutsche Post made an offer to buy contract logistics company
Exel plc, which had just acquired
Tibbett & Britten. Exel became part of DHL in December 2005. Following the latest deal, DHL have a global workforce of 285,000 people (500,000 people including DPWN and other sister companies) and roughly $65 billion in annual sales.
★ September 2006: DHL wins ten year contract worth £1.6 billion, to run the
NHS Supply Chain (part of the UK's
National Health Service). DHL will be responsible for providing logistics services for over 500,000 products to support 600 hospitals and other health providers in
England. As part of this new contract, in 2008 DHL will open a new 250,000 sq ft distribution centre to act as a stock holding hub for food and other products, with another distribution centre opening in 2012. The two new distribution centres will create around 1,000 new jobs.
[8]
Animal rights activists
On
September 16 2005 DHL won a High Court injunction establishing an exclusion zone around each of its 288 buildings in the
UK as well as the homes of its 18,000 UK employees. The firm has been the subject of a campaign of intimidation because of their business with
Huntingdon Life Sciences. The judge, Mr. Justice Bean, banned protesters from coming within 50 yards of any DHL premises or the homes of their employees as well as any organized demonstration within 100 yards unless the police had been given four hours notice. The injunction also protects anyone doing business with DHL from intimidation
[9].
See also
★
Express mail
★
Globalization
★
Deutsche Postbank
References
1. DHL Website, page for Cuba
2. page for Korea
3. The Myth of DHL customer service
4. DHL fast door to door service
5. DHL fast door to door service Venezuela
6. DHL USA website
7. flight safety
8. DHL UK press release
9. Vare.org.uk
External links
;Main
★
DHL.com - Links to each country's DHL website
★
Deutsche Post (DHL Helper)
★
Van Gend en Loos Now known as
DHL Koerier Netherlands
;Other
★
exdhl.com
★
The Myth of DHL Customer Service
★
''Deutsche Post targeted over Burma link''
★
DHL Bus program in Toronto
★
ASTAR MEC (DHL Airways) Labor Talks
★
DHL shipping and delivery holidays in the U.S. - Internet Accuracy Project