'Comfort noise' (or 'comfort tone') is artificial background
noise used in
radio and
wireless communications to fill the
silence in a transmission resulting from
voice activity detection or from the clarity of modern digital lines.
Some modern telephone systems (such as
wireless and
VoIP) use voice activity detection (VAD, or VOX), a form of
squelching where low
volume levels are ignored by the
transmitting device. In
digital transmissions, this saves
bandwidth of the communications channel by transmitting nothing when the source volume is under a certain threshold, leaving only louder
sounds (such as the speaker's voice) to be sent.
The result of receiving total
silence, especially for a prolonged period, has a number of unwanted effects on the listener, such as:
★ the listener may believe that the transmission has been lost, and therefore hang up prematurely
★ the speech may sound "choppy" and even be hard to understand
★ the sudden change in sound level can be jarring to the listener
To counteract these effects, 'comfort noise' is added, usually on the
receiving end in wireless or VoIP systems, to fill in the silent portions of transmissions with artificial noise. The noise generated is at a low but audible volume level, and can vary based on the average volume level of received signals to minimize jarring transitions.
In modern VoIP products, users may control whether they want comfort noise enabled or disabled.
See also
★
GSM
★
Digital signal processing
References
★
Gao Research - VAD/CNG
★ Newton, Harry. ''Newton's Telecom Dictionary.'' 20th ed. 2004.