A 'clickwrap'
agreement (also known as a "clickthrough" agreement or clickwrap license) is a common type of agreement (often used in connection with
software licenses). Such forms of agreement are mostly found on the
Internet, as part of the installation process of many software packages, or in other circumstances where agreement is sought using electronic media. The name "clickwrap" came from the use of "
shrink wrap contracts" in boxed software purchases, which "contain a notice that by tearing open the shrinkwrap, the user assents to the software terms enclosed within".
[1]
Click-wrap is the electronic equivalent of the
shrink-wrap method which allows users to read the terms of the agreement before accepting them. This was presented in the ''ProCD v. Zeidenberg'', 86 F.3d 1447 (7th Cir. 1996), shrinkwrap case.
[2][3][4]
The
content and
form of clickwrap agreements vary widely. Most clickwrap agreements require the
end user to
manifest his or her
assent by clicking an "ok" or "agree"
button on a
dialog box or pop-up window. A user indicates
rejection by clicking cancel or closing the window. Upon rejection, the user can no longer use or purchase the
product or
service. Classically, such a take-it-or-leave-it contract was described as a "
contract of adhesion, which is a contract that lacks bargaining power, forcing one party to be favored over the other". The
terms of service or license do not always appear on the same
webpage or window, but they are always
accessible before
acceptance. If the terms of service are not visible, courts have found the notice requirment to be lacking.
==Legal consequences in the
United States of America
==
Cases
Few cases have considered the validity of clickwrap licenses. However, in the cases that have challenged their validity, the terms of the contract have usually been upheld.
★ ''Feldman v. Google, Inc.'', No. 06-2540, 2007 WL 966011 (E.D. Pa. Mar. 29, 2007) (upholding forum-selection clause)
★ ''In re RealNetworks, Inc. Privacy Litigation'', No. No. 00-1366, 2000 WL 631341 (D. Ill. May 8, 2000) (upholding an arbitration clause)
★ ''Hotmail Corp. v. Van$ Money Pie'', No. 98-20064, 1998 WL 388389 (N.D. Cal. Apr. 16, 1998) (granting
preliminary injunction for alleged breach of
contract for violating the
terms of service by using a
Hotmail account to send
spam or
pornography). The court said that clicking the clickwrap button after notice gave consent.
★ ''I. Lan Sys., Inc. v. Netscout Serv. Level Corp.'', 183 F. Supp. 2d 328, 336 (D. Mass. 2002) (upholding a clickwrap agreement on two grounds: first, clickwrap is simply "Money now, terms later" contract formation; second, the court found that the "additional terms" of the clickwrap license was not material under
UCC (§207(2)(b)).
★ ''Bragg v. Linden Research, Inc.'', 487 F.Supp.2d 593 (E.D. Pa. 2007) found certain aspects of the
Second Life clickwrap agreement "unconscionable, and therefore unenforceable."
[1]
'Caspi v. Microsoft, LLC', held a forum selection clause in an online membership agreement was consented to when the user clicked the "I agree" symbol of the agreement in order to proceed with registration.
It should be noted however that even though courts have ruled some clickwrap licenses to be enforceable contracts, it does not follow that every term of every clickwrap license is enforceable. Clickwrap licenses must still meet the criteria for enforceability of a unilateral form contract.
Cases in detail
In ''Register.com, Inc. v. Verio, Inc.'', 356 F.3d 393 (2d. Cir. 2004), the described key to a clickwrap agreement was that acceptance or rejection must occur
before being given access.
Essentially, under a clickwrap arrangement, potential licensees are presented with the proposed license terms and forced to expressly and unambiguously manifest either assent or rejection prior to being given access to the product
The court held that the click-wrap dynamic did not exist where users were presented with the license simultaneously with the end product.
An earlier case, ''
Specht v. Netscape Communications Corp.'', 150 F.Supp.2d 585 (S.D.N.Y. 2001), ''aff'd'', 306 F.3d 17 (2d. Cir. 2002), gave perhaps the clearest definition of a clickwrap license.
A click-wrap license presents the user with a message on his or her computer screen, requiring that the user manifest his or her assent to the terms of the license agreement by clicking on an icon. n12 The product cannot be obtained or used unless and until the icon is clicked. For example, when a user attempts to obtain Netscape's Communicator or Navigator, a web page appears containing the full text of the Communicator / Navigator license agreement. Plainly visible on the screen is the query, "Do you accept all the terms of the preceding license agreement? If so, click on the Yes button. If you select No, Setup will close." Below this text are three button or icons: one labeled "Back" and used to return to an earlier step of the download preparation; one labeled "No," which if clicked, terminates the download; and one labeled "Yes," which if clicked, allows the download to proceed. Unless the user clicks "Yes," indicating his or her assent to the license agreement, the user cannot obtain the software.
References
1. Murdoch University Electronic Journal of Law
2. FindLaw Article
3. http://www.loundy.com/CDLB/Zeidenberg.html
4. http://www.fed-soc.org/Publications/practicegroupnewsletters/telecommunications/tc020105.htm
See also
★
Shrink wrap contract
★
Software license
★
ESIGN - Electronic Signatures in Global and National Commerce Act
★
electronic signatures
External links
;Examples of Clickwrap contracts
:
Hotmail Free Email signup page uses clickwrap
:
FTC High-Tech Warranty Forum
:
Online electronic signatures using clickwrap
:
T-Mobile uses clickwrap for online phone purchases
★
Ed Foster's GripeLog, a blog of news and critical commentary about clickwrap licenses